Is there a discount for bulk orders?
Yes. Bulk purchases can enjoy tiered price discounts.
Customized FAQs
What payment terms do you accept?
We support methods such as T/T telegraphic transfer. Specific details can be negotiated.
Do you support small batch orders or trial orders?
Support. We welcome new customers to place trial orders for cooperation.
How can I place an order?
Please contact us through our official website, email or Whatsapp to confirm your information and place an order.
May I get a quotation?
Sure. Please contact the sales team and we will provide you with a detailed quotation plan.
Can I track my order?
Sure. We offer real-time update services for order tracking numbers and logistics.
What should be done if the product is damaged during transportation?
We support the reissuance or claim settlement of damaged certificates to safeguard the rights and interests of our customers.
What are the modes of transportation (air/sea)?
Air and sea freight are available as options. The specific solution will be recommended based on the customer's requirements and the region.
How long does transportation usually take?
Depending on the country and the mode of logistics, air freight usually takes 7 to 12 days, while sea freight takes 25 to 45 days.
Which countries/regions do you serve?
Our customers are spread across many countries and regions such as North America, Europe and Asia.
Do you offer international transportation?
We support global shipping and can provide export customs declaration materials and logistics suggestions.
Could you assist with product registration or documentation preparation?
Sure. We have export experience and provide services such as registration, customs declaration and document preparation.
Do you support complete formula development?
Yes, we can assist in developing new formulas suitable for various scenarios such as beverages, skin care, and alcohol.
Could you provide samples?
Sure. We support providing samples for testing and evaluation.